Cookie policy

Cookie Policy of Eventim.BG OOD Cookies To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too. What are cookies? A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. Cookies have many different purposes such as making websites easier, more intuitive, and more fun to use. How do we use cookies? We use system and tracking cookies, which gather various information about your activities on our website, including when you start your session, your log-in data (if you are browsing the website while logged-in), website access, etc. This data is gathered for the purposes of authentication (i.e. so that you can enter and then use your account), user security, and interface customisation (i.e. so that our website is properly displayed on your device). Your data gathered from system and tracking cookies may be shared with companies from the Eventim group for the purposes of processing your purchase. We may also share this data with our advertising and marketing partners for marketing and advertising purposes. In addition to system and tracking cookies, we also use social media and advertising cookies. These cookies gather information about your activities on the site such as the artists and events you view. This information is shared with our advertising partners such as Facebook and Google, so that you receive advertising that is relevant to your particular interests. Social media cookies may link the data collected on our website to our social media partners such as Facebook and Twitter for the purposes of partner advertising. The personal data gathered via cookies may be retained on our website varying periods of time – depending on the periods set for the particular types of cookies. The longest retention period for our cookies is three years. Some cookies retain your data only for the duration of your session. Legal basis for using cookies Using system and tracking cookies is necessary for the essential services on our website such as buying a ticket or being logged into your account, while social media and advertising cookies are used for marketing purposes. We use system and tracking cookies on the basis of our legitimate interest, as well as so that you can conclude a ticket purchasing agreement with us. Social media and advertising cookies are used on the basis of your consent, which you can provide upon visiting our website for the first time. How to control cookies You can control and/or delete cookies as you wish directly from your browser – for details, see /. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

List of cookies on our website:

The name of the cookie Description session

A session cookie.

X-Auth Cookie used for user authentication during the session.

X-Auth-Refresh Cookie used for refreshing

X-Auth cookie.

cart_state Cookie for storing user cart state for display purposes.

cookiePolicy Cookie for storing user cookie policy agreement.

checkout Cookie for storing user data needed by the checkout process.

Google Analytics Cookie that is used to analize use of the website.

Google Optimize cookie An web analytics and testing tool by Google